24-hour customer service when you need us most.

MISSING PICTURES OR HAVE AN ORDER ISSUE? CLICK HERE.

MISSING PICTURES OR HAVE AN ORDER ISSUE? CLICK HERE.

MOST ASKED QUESTIONS

MOST ASKED QUESTIONS

Don't see your question? Please contact our Customer Service Department.
Don't see your question? Please contact our Customer Service Department.

CAN I ORDER MY PHOTOS ONLINE?

Yes, you can place an order online.

To order your photos, click the order photos button at the top of the page. Once you arrive at the photo portal, enter your access code. If you do not know your access code call +1(419)-738-9716 or email service@langephotographics.com

MY PACKAGE IS INCORRECT, HOW CAN I FIX THIS?

Sorry about that,

You can complete a Contact Form on our website or contact our Customer Service Department at +1(419)-738-9716 or service@langephotographics.com We will correct your order to ensure you receive the order you paid for!
Contact Form Here

WHERE ARE YOU LOCATED?

Locally owned and operated in Ohio.

We are located at 910 N Dixie Highway in Wapakoneta Ohio. The outside of the building is tan with large red numbers saying “910”.

CAN I ORDER MY PHOTOS ONLINE?

Yes, you can place an order online.

To order your photos, click the order photos button at the top of the page. Once you arrive at the photo portal, enter your access code. If you do not know your access code call +1(419)-738-9716 or email service@langephotographics.com

MY PACKAGE IS INCORRECT, HOW CAN I FIX THIS?

Sorry about that,

You can complete a Contact Form on our website or contact our Customer Service Department at +1(419)-738-9716 or service@langephotographics.com We will correct your order to ensure you receive the order you paid for!
Contact Form Here

WHERE ARE YOU LOCATED?

Locally owned and operated in Ohio.

We are located at 910 N Dixie Highway in Wapakoneta Ohio. The outside of the building is tan with large red numbers saying “910”.

Can I see my child’s photo online before I purchase a package?

We do post our images online for you to review for our proof and speculation programs once the images are processed. For our prepay programs, you will be able to see the images online after picture day by using the second-chance form. These photos are subject to a late fee. If you purchase prints without viewing them and are unhappy with them for any reason, you can have the pictures retaken if a retake day is available (Fall Only), or you may send them back to us for a full refund. Please contact our Customer Service Department at +1(419)-738-9716 or service@langephotographics.com

Can I pay for multiple students with one transaction/check?

Of course!

You can pay for multiple children at the same school in one check. 

I DIDN'T PAY FOR MY CHILD'S PORTRAITS ON-TIME, CAN I STILL ORDER A PACKAGE?

Yes!

A second-chance order form will be sent home with your child. You will be able to go online and place an order using the second-chance order form. 

Can I see my child’s photo online before I purchase a package?

We do post our images online for you to review for our proof and speculation programs once the images are processed. For our prepay programs, you will be able to see the images online after picture day by using the second-chance form. These photos are subject to a late fee. If you purchase prints without viewing them and are unhappy with them for any reason, you can have the pictures retaken if a retake day is available (Fall Only), or you may send them back to us for a full refund. Please contact our Customer Service Department at +1(419)-738-9716 or service@langephotographics.com

Can I pay for multiple students with one transaction/check?

Of course!

You can pay for multiple children at the same school in one check. 

I DIDN'T PAY FOR MY CHILD'S PORTRAITS ON-TIME, CAN I STILL ORDER A PACKAGE?

Yes!

A second-chance order form will be sent home with your child. You will be able to go online and place an order using the second-chance order form.